A20:32
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Rescheduling
clienta
Hi. I have a problem.
empleada
I'm sorry to hear that. What happened?
I need to change my appointment.
When did you notice it?
It's scheduled for tomorrow at three.
Can I have your name, please?
Sure. Here you go.
I can move it to Friday morning.
How long will that take?
It shouldn't take long.
Okay, thank you.
No problem. We'll take care of it.
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