A20:33
Cambiar o cancelar
Changing or cancelling
clienta
Hi. I need to cancel for tomorrow.
empleada
Of course. Let me open your file.
I need to cancel my appointment.
Was it the facial at two?
It's for tomorrow morning.
Cancelled, no charge this time.
Is there usually a fee?
Only under twenty-four hours.
Good to bear in mind.
Shall we rebook you now?
Next week, if possible.
I'll call you on Monday.
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