A20:33
Cambiar o cancelar
Changing or cancelling
clienta
Hi. I have a problem.
empleada
I'm sorry to hear that. What happened?
I need to cancel my appointment.
When did you notice it?
It's for tomorrow morning.
Can I have your booking name?
Sure. Here you go.
I can cancel it now, and there won't be a fee this time.
How long will that take?
It shouldn't take long.
Okay, thank you.
No problem. We'll take care of it.
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